Important Notice for Our European Union (EU) Customers
Due to recent changes to European Union customs regulations and import VAT requirements, Canada Post has temporarily suspended shipping services to certain EU countries while they work with their international partners to implement compliant shipping processes.
What does this mean?
- Some EU destinations are temporarily unavailable for shipping.
- Where possible, orders will be shipped using Delivered Duties Unpaid (DDU) services.
- These new regulations may affect shipping costs, customs processing, delivery times, and the overall delivery experience.
These changes are beyond our control and affect businesses across Canada that ship through Canada Post.
We are actively monitoring the situation and will resume normal shipping to all EU destinations as soon as Canada Post restores service. In the meantime, we appreciate your patience and understanding as these new import requirements are implemented.
If you have questions about shipping to your country before placing an order, please don't hesitate to contact us. We're happy to help determine the best available shipping option.
Thank you for your continued support and understanding.
– The Canada Catalyst / VDUB HUB Team
Policies
Canada Catalyst Inc. Salvaged Auto Parts Store Legal Disclaimer
Canada Catalyst Inc. is your trusted source for quality salvaged auto parts at prices well below dealership rates. We remind all customers that purchasing and using salvaged auto parts comes with inherent risks, and it is important for consumers to understand and acknowledge these risks before making a purchase.
By purchasing from Canada Catalyst Inc., the consumer acknowledges that they are buying from a part-finder service that locates salvaged parts. Canada Catalyst Inc. does not manufacture or produce automotive parts. All parts are sold in AS IS condition. While we ensure that all components have been inspected and tested to the best of our ability, we do not offer a manufacturer’s guarantee or warranty.
Furthermore, by purchasing from Canada Catalyst Inc., the consumer releases Canada Catalyst Inc. from any liability related to the functioning, performance, or lifespan of the part. The consumer assumes all risks associated with installing and using salvaged components on their vehicle. We strongly recommend that all parts be installed by a licensed mechanic to ensure proper installation and function.
Final Sale Policy – Used & Electronic Components
All used parts sold by Canada Catalyst Inc.—including but not limited to electronic modules, sensors, control units, and other electrical components—are considered FINAL SALE. Due to the age of many components, the variability of vehicle conditions, and the inability to verify installation handling or external factors once a part leaves our facility, we do not offer returns, refunds, or replacements on any parts.
Restocking Fee: A $50 fee will be applied to any refused packages.
Orders canceled before shipping are subject to the following options: the order may be converted to store credit for the full amount, refunded to the original payment method less a $20 fee, or modified to different items, with the customer paying or receiving any applicable price difference.
In rare circumstances, at our sole discretion, we may explore possible solutions or exceptions. However, the standard policy for all used parts, electronic and otherwise, remains final sale.
Thank you for choosing Canada Catalyst Inc. for your Volkswagen needs.
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