EU IMPORT NOTICE — PLEASE READ

Customers ordering from the European Union should be aware that additional import duties, taxes and carrier fees may be charged when your VDUB HUB order arrives.

VDUB HUB ships from Canada, so EU orders may be subject to import charges upon arrival. These charges are not included in your VDUB HUB order total or shipping cost and are collected directly by the carrier/customs authorities.

We are currently using UPS for EU shipments.

As an example, a recent shipment was assessed:

  • Import Duty: $4.83
  • Carrier/Import Fees: $91.65
  • Import Taxes: $23.89
  • Total additional charges: $120.37

⚠️ Please note: This is only an example. The amount charged will vary depending on the value, type and origin of the parts, destination country, and applicable EU import regulations and carrier fees.

These charges are the responsibility of the customer and must be paid directly to UPS or the applicable carrier.

We want to make sure our EU customers are aware of these potential costs before placing an order. If you have questions about how import charges may apply to your order, please contact us before purchasing.

Thank you for your understanding and for supporting VDUB HUB!
VDUB HUB | Canada

Shipping and Delivery

 


Shipping Information

  • Standard Shipping: Orders ship as received; no shipping on holidays or closure days.

    • Canada: $30 base rate via Canada Post Expedited Parcel (typically 2-day delivery).

    • USA: $35 base rate via Canada Post Expedited (USPS) with 2-3 day delivery to most locations.

  • Oversized Shipments: Additional fees may apply based on size or delivery location. We will notify you by email with a PayPal invoice or call for payment by phone at (519) 878-3353. Orders are shipped once all fees are paid.

  • Crate Shipping: For large orders and engines, transmissions, body parts, swap kits or large items. Starts at $300 to commercial addresses with unloading capabilities. Call (519) 878-3353 to arrange.

Delivery Information

GTA Delivery Day (Greater Toronto Area)

  • Next Delivery Day: Monday Sept 21 Serving Toronto and surrounding areas including Mississauga, Brampton, Hamilton, Kitchener, and more. 

  • How to Book: Orders accepted until noon on the Friday before delivery (or until the truck is full). Email us at vdubhubpartsstore@gmail.com or shop online and select GTA Delivery Day at checkout.

Additional Information

  • All shipping and delivery fees must be paid in full before orders are sent.
  • All sales are final.

For more information on VW generations, parts collections, and finding your car codes, visit our website. For inquiries, contact us at vdubhubpartsstore@gmail.com.

 

Local Pick Up Information

📦 Drop Box Pickup – Wardsville Drop Box

🛒 Select Drop Box Pickup at checkout.
📧 After placing your order online, pickup instructions will be sent to your inbox.

⏰ Pickup is available anytime from our secure drop box in Wardsville, Ontario (just 5 mins from the 401 at exit 129, on Hwy 2 between London and Chatham).

🚫 Note: This is a warehouse only — no walk-ins or parts desk.
✅ Pickup is self-serve and free!

 

ALL SALES FINAL

All used parts sold by Canada Catalyst Inc.—including but not limited to electronic modules, sensors, control units, and other electrical components—are considered FINAL SALE. Due to the age of many components, the variability of vehicle conditions, and the inability to verify installation handling or external factors once a part leaves our facility, we do not offer returns, refunds, or replacements on any parts.

Restocking Fees: $50 for refused packages

CANCEL BEOFRE SHIPPING;

Cancelation Fee: (3 options)

1️⃣ Store credit for the full amount 💳
2️⃣ Refund to original payment method (minus $20 fee) 💰
3️⃣ Swap for other items 🔄 — pay or receive the difference if applicable